Professional Services Engineer

Job description

About the position

Cloudalize is looking for a Professional Services Engineer to join its team to deploy our product for leading companies across the globe.

As our Professional Services Engineer, you are responsible for helping out a wide range of customers worldwide. You assist customers and the sales team with the onboarding process and the implementation of other technical requirements they need.

Executing your job as a professional services engineer, you are happy that you directly affect your customer’s success.


Responsibilities

You 

  • Successfully collaborate with customers and Cloudalize team members (support, engineers, sales, marketing) to carry out implementations and enhancements 
  • Participate in all implementation designs, setups, and review processes to ensure success 
  • Build long-standing customer relationships at various levels 
  • Collaborate with clients in resolving technical/system related inquiries 
  • Engage in new product launches and other cross-functional initiatives with Engineering and Marketing

Requirements

  • University or bachelor’s degree preferred
  • Understand complex problems easily coupled with being a fast learner and great problem-solver
  • Love technical problem-solving and passionate about learning and stretching yourself
  • Have solid attention to detail, time management and multitasking capabilities
  • Constructive client facing personality
  • Experience with Citrix XenDesktop is a plus
  • Linux Command Line proficiency
  • Programming languages and scripting skills are an advantage
  • Exceptional problem solving skills and analytical mindset
  • Excellent written and spoken communication skills in English.
  • Any other European language (Dutch, German – French – etc.) is a definite plus!